Retail Hero Customer Loyalty and Rewards Module for Microsoft RMS and Microsoft POS 2009

Brand new Retail Hero's customer loyalty reward system Hero Points 3.1 for Microsoft Dynamics RMS  is a software that allows customers to collect loyalty points and redeem them for discounts.

The system's functionality is similar to popular mass customer loyalty programs such as Air Miles, Petro-Points etc. - with the advantage that you can run Hero Points 3.1 completely in-house, without paying any service charges and fees!

With Hero Points 3.1 the store owner is given the capability to define both collection and redemption schedules and provide additional points for specific purchases (bonus points) and for the new customers (welcome points). An upcoming upgrade to Hero Points 3.1 will feature "customer club" option in which the most loyal customers may be awarded an increased number of points according to their purchase history.

In Hero Points 3.1 the point collection schedule allows to assign how many points-per-dollar the customer will collect for purchasing of a specific item or an item from a specific department/category. The collection schedule lets you define effective date ranges, various exempts, bonus points, welcome points and a minimum purchase value.

As in the previous version of Hero Points, the flexible redemption schedule gives two options for applying the discount: a transaction discount or a reward item. In addition there is a way to collect points on unavaliable earlier transaction types, such as work orders, back orders and layaways.

At the POS till during a transaction the system detects when the customer has collected the number of redeemable points and automatically prompts the cashier to reward the customer by applying a discount according to the redemption schedule.

With Hero Points 3.1 you can:

• Create your own point collection and redemption schedules
• Print the point collection or redeeming information on the receipt
• Give welcome points to new customers and bonus points on select items
• Establish points accelerators that increase the numebr of points collected based on calendar days, time of day or day of the week, total cash spent levels or individual customers.
• Use shared schedules for multi-POS installation
• Use with other Retail Hero’s RMS Add-ins
• Install the program easily and quickly
• Consolidate all data in Headquarters for multi-store chains

A popular customer loyalty program Hero Points is now available for Dynamics POS 2009! The customer loyalty program shares all major features of Hero Points for Dynamics RMS, but also takes full advantage of the new POS 2009 interface and functionality. Also available for Dynamics RMS.

Features include:

• Flexible loyalty point collection schedule: fixed or separate by item, category and department
• Welcome and Bonus points
• Four types of point accelerators: recurring, calendar, spend level and individual
• Easy-to-define and use point redemption schedule
• Settings export-import
• Customer point history reports
• On-screen prompts and customized receipts
• More....