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Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Uniquepos LLC. The collective work includes works that are licensed to Uniquepos LLC. Copyright 2003, Uniquepos LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Uniquepos LLC or purchasing Uniquepos LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Uniquepos LLC or to purchase Uniquepos LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Uniquepos LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of Uniquepos LLC used in the site are trademarks or registered trademarks of Uniquepos LLC


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Uniquepos LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Uniquepos LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Uniquepos LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
Uniquepos LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Uniquepos LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a Uniquepos LLC product is mistakenly listed at an incorrect price, Uniquepos LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Uniquepos LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Uniquepos LLC shall issue a credit to your credit card account in the amount of the incorrect price.


Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Uniquepos LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
Uniquepos LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Uniquepos LLC.


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Uniquepos LLC products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Uniquepos LLC products) must be commenced within one (1) year after the claim or cause of action arises. Uniquepos LLC's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Uniquepos LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Uniquepos LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
Uniquepos LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Uniquepos LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Uniquepos LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Uniquepos LLC in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless Uniquepos LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, Uniquepos LLC may link to sites operated by third parties. However, even if the third party is affiliated with Uniquepos LLC, Uniquepos LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Uniquepos LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Uniquepos LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).


Return Policy (Request RMA)

  • Unless noted below or in the product description, most products can be returned within 10 days from the date of invoice if all of the following requirements are met:
  • Items returned must first be issued a Return Merchandise Authorization (RMA) number.
  • RMA numbers are valid for 30 days only.
  • Please allow 2-3 weeks to process refunds and credit your account.
  • Our Return Policy for software is consistent with the manufacturer license agreement.
  • We do not accept returns of Print heads, Media (labels, ribbon, receipt paper, etc.), Software or Symbol Service Contracts.
  • For certain items all sales are final and returns are not available, see product descriptions for information.

To receive credit, all products must

  1. Must be returned in their original packaging
  2. Must include all manuals, cables, warranty cards, etc.
  3. Must be clean, without scratches and resealed in a factory fresh condition.

All products must be returned double boxed, with no markings or writing on the original box. If a product shows signs that the entire product and packaging was removed from its original box, a refund may be denied resulting in shipment of the product back to the customer. Freight charges are not refundable. Customer is responsible for shipping costs on returned items. If the returned item meets all the above requirements, it will be accepted and a restocking fee will be applied depending on the sale value of the returned items:

General Inventory Restocking Fees:

  • 10% of purchase price (minimum $15) if a product(s) of equal or greater value is purchased as a replacement
  • 20% of purchase price (minimum $35) if no replacement is purchased
  • On orders over $2500, a restocking fee of up to 25% may be applied in certain instances

Uniquepos.com Systems Restocking Fees:

All Uniquepos.com Complete Retail and Restaurant Systems may be returned within 10 days of the date of invoice. A restocking fee will be applied to all returns on a per unit basis. One unit is considered to be either a Main Register, a Back Office Station, or an Order Station. For all systems, the customer is responsible for shipping costs associated with sending the systems back to Uniquepos.com. Any products that are not in Factory Fresh or Like New condition will be charged additional restocking fees based on the condition of the equipment. Condition of the equipment will be determined by Uniquepos.com.

  • Retail Systems ($600 Restock Fee per Unit)
  • Inventory Systems ($600 Restock Fee per Unit)
  • Counter Service Restaurant Systems ($500 Restock Fee per Unit)
  • Dine-In Restaurant Systems ($700 Restock Fee per Unit)

Professional Services Restocking Fees:

  • All professional services, including custom programming, card printing, and label printing are non-refundable.

Refusal Fees:

  • A $35.00 refusal fee will apply to all items that are not accepted by customer upon delivery.

Freight charges:

Freight charges for all returns are not refundable. Customer is responsible for shipping costs on returned items. Customer is responsible for paying shipping costs back to us if free shipping is selected on orders.

DOA Policy

If a product arrives Dead On Arrival (DOA), contact us immediately or fill out the online RMA request form. Most products (excluding software and consumables) can be returned if DOA within 10 days of invoice. DOA merchandise must be returned with all original packaging and accessories for the return to be accepted. Full refunds are only given to non-functional products. Customer is responsible for shipping costs on returned items unless noted otherwise by Uniquepos Business Solutions

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